In these days of severe cost pressures and strenuous requirements by the Regulatory Agencies, the Healthcare industry is in a crisis and must change rapidly to succeed in excellent patient care at a cost effective price. A continuous improvement program that has been used in manufacturing for the last 25 years, Lean-Six Sigma, to improve the business is now being applied to the Healthcare industry. Lean Six Sigma is a blended program approach - each program is a powerful stand-alone methodology with its own Problem Solving Tools. Lean focuses on waste and creating flow; Six Sigma focuses on improving quality. Healthcare organizations will realize the greatest financial and quality benefits by learning and implementing the proper integration of both methodologies in tandem. If your organization has excessive wait times-long queues, lack of space, lack of standardize work processes, medical supply issues, quality issues, wrong medication issues , Lean-Six Sigma tools are applied to greatly improve these situations. Lean-Six Sigma uses a five phase methodology to a project- Define, Measure, Analyze, Improve and Control (DMAIC). DMAIC helps teach a discipline and a set of problem solving tools to resolve complicated Healthcare problems. Lean and Six Sigma are continually applied in tandem to sustain the realized improvements and allow for a robust, continuous improvement program to take hold within your Healthcare organization.
Healthcare Performance and Quality Solutions (Healthcare-PQS) develops customized Lean-Six Sigma training programs for the Healthcare field to teach your employees. Healthcare-PQS also works directly with the client to implement the improvements with your in-house continuous improvement teams, part of the on the job training process. Kaizens/STAT , an accelerated decision making and implementation methodology, is used extensively with clients. Clients enjoy the quick action of the Kaizen/STAT methodology. Over the first couple of years applying Lean-Six Sigma, Healthcare organizations will see double and triple digit improvements in reduced cycle times, space reduction, quality improvements, and cost reduction as well as a highly motivated workforce.
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